Privacy Policy

This Privacy Policy was last updated on July 31, 2024.

Thank you for joining Savory Minds. We at Savory Minds (“Savory Minds”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use Savory Minds website or related services (the “Services”). It also applies to prospective customers of our business and enterprise products.

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Table of Contents

What Data We Get
How We Get Data About You
What We Use Your Data For
Who We Share Your Data With
Security
Your Rights
Jurisdiction-Specific Rules
Updates & Contact Info

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Savory Minds. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this section is subject to the following processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymizing, erasing, combining, and transmitting.

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

Category of Personal Data
Description
Legal Basis for Processing

Account Data

In order to use certain features (like accessing content), you need to create a user account, which requires us to collect and store your email address, password, and account settings. To create an instructor account, we collect and store your name, email address, password, and account settings. As you use certain features on the site, you may be prompted to submit additional information including occupation, government ID information, verification photo, date of birth, race/ethnicity, skill interests, and phone number. Upon account creation, we assign you a unique identifying number.

Performance of contract, Legitimate interests (service provisioning, identity verification, fraud prevention and security, communication)

Profile Data

You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly viewable

by others.

Performance of contract, Legitimate interests (enhanced platform functionality, convey content source information)

Shared Content

Parts of the Services let you interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.

Performance of contract, Legitimate interests (service provisioning, enhanced platform functionality)

Learning Data

When you access content, we collect certain data including which courses, assignments, labs, workspaces, and quizzes you’ve started and completed; content and subscription purchases and credits; subscriptions; completion certificates; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course and related content requirements.

Performance of contract, Legitimate interests (service provisioning, enhanced platform functionality)

Student Payment Data

If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order and which may optionally be saved to process future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, Savory Minds does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Performance of contract, Legal obligation, Legitimate interests (payment facilitation, fraud prevention and security, compliance)

Instructor Payment Data

If you are an instructor, you can link your PayPal, Payoneer, or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. In some instances, we may collect ACH or wire information to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information necessary for taxation purposes. For security, Savory Minds does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider.

Performance of contract, Legal obligation, Legitimate interests (service provisioning, payment facilitation, fraud prevention and security, compliance)

Data About Your Accounts on Other Services

We may obtain certain information through your social media or other online accounts if they are connected to your Savory Minds account. If you log in to Savory Minds via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Legitimate interests (identity verification, user experience improvement)

Sweepstakes, Promotions, and Surveys

We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.

Performance of contract, Legitimate interests (promotions administration, prize delivery, compliance)

Communications and Support

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, Savory Minds user ID, refund transaction IDs, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

Legitimate interests (customer and technical support)

The data listed above is stored by us and associated with your account. Savory Minds’ use and transfer to any other app of information received from Google APIs, like instructor uploaded content, will adhere to Google API Services User Data Policy, including the Limited Use requirements.

1.2 Data We Collect through Automated Means

When you access the Services (including browsing content), we collect certain data by automated means, including:

Category of Personal Data
Description
Legal Basis for Processing

System Data

Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types.

Performance of contract, Legitimate interests (service provisioning, customer and technical support, fraud prevention and security, communication, product improvement)

Usage Data

Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services.

Legitimate interests (service provisioning, user experience improvement, product improvement)

Approximate Geographic Data

An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

Legitimate interests (user experience improvement, fraud prevention and security, compliance)

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

2. How We Get Data About You

We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and Data Collection Tools

As detailed in our Cookie Policy, Savory Minds and service providers acting on our behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

Savory Minds uses the following types of Data Collection Tools for the purposes described:

Strictly Necessary: These Data Collection Tools enable you to access the site, provide basic functionality (like logging in or accessing content), secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use. These are necessary for the Services to work properly, so if you disable them, parts of the site will break or be unavailable.
Functional: These Data Collection Tools remember data about your browser and preferences, provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services (like your preferred language or volume level for video playback).
Performance: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visitor counts, traffic sources, and where an app was downloaded from. These tools help test different versions of Savory Minds to see which features or content users prefer and determine which email messages are opened.
Advertising: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System Data (as detailed in Section 1) and things that the ad service providers know about you based on their tracking data. These ads are known as “interest-based advertising” because they are based on your interests. They can also be used to limit the number of times you see an ad and to measure the effectiveness of ads. Advertising Data Collection Tools include cookies and web beacons that record your interactions with the ads and cookies, help deliver ads, and collect data about interactions and usage of the Services.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or reject cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional. To learn more about controlling Data Collection Tools, review the Cookie Policy.

2.2 Analytics

We use third-party browser and mobile analytics services like Google Analytics, Hotjar, and Intercom on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

2.3 Online Advertising

We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you like your Usage and System Data (as detailed in Section 1) and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies to serve these tailored advertisements to you.

To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a human-unreadable form) and content that you share publicly on the Services.

When using mobile applications, you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows provide their own instructions on how to control in-app personalized advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

3. What We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity. We also use your data for other reasons like improving our Services and making recommendations.

3.1 Providing and Administering the Services

We use your data to provide our Services to you, including to:

Provide and administer courses and content, including to facilitate participation, issue completion certificates, display customized content, and facilitate communication with other users;
Process your requests and orders for products, specific services, information, or features;
Authenticate and authorize access to our Services, including to validate your identity when you log in;
Handle your requests, questions, and support issues;
Troubleshoot problems and respond to your support requests;
Administer your account and manage our relationship with you;
Enable you to communicate with other users and instructors, including through forums or private messages;
Contact you to verify your account, resolve disputes, collect fees, provide updates and security alerts, and other account-related functions.

3.2 Communication

We use your data to provide you with communications from us about things like:

Responding to your questions and concerns;
Providing you with updates, administrative messages, and information;
Sending you information about the Services and new features, including to send you news and updates, promotions, offers, and other information about our Services and partner services, including newsletters and direct marketing communications;
Notifying you about changes to our policies and procedures.

3.3 Advertising

We use your data to show you advertisements, including tailored advertising, and to send you promotional communications.

3.4 Security and Legal Compliance

We use your data to secure and maintain our Services, including to:

Secure the Services, including to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, our Services, or the public;
Enforce our Terms of Use, our policies and procedures, and other agreements;
Comply with applicable laws, regulations, and legal requests, including to respond to subpoenas or court orders or comply with government reporting obligations;
Fulfill our legal obligations and comply with applicable tax and accounting requirements;
Defend against or pursue legal claims, including to enforce or defend our contractual rights.

3.5 Research and Development

We use your data to analyze and improve our Services, including to:

Develop new features and functionality for the Services;
Analyze trends and usage patterns to better understand how our Services are used;
Conduct research and analysis to better understand our users and their needs;
Test and evaluate new services and features.

3.6 Personalization

We use your data to personalize your experience on our Services, including to:

Provide you with tailored recommendations based on your interests, past activity, and other information;
Customize the Services to better fit your preferences and interests, including to present content, advertisements, and information that is more relevant to you.

4. Who We Share Your Data With

We share certain data about you with instructors, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies that help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Finally, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

4.1 With Your Instructors

We share data that we have about you (except your email address) with instructors or teaching assistants for courses you enroll in or request information about, so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, the site that brought you to Savory Minds, and your activities on Savory Minds. If we collect additional data about you (like age or gender), we may share that too. We will not share your email address with instructors or teaching assistants.

4.2 With Other Students and Instructors

Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly viewable.

4.3 With Service Providers, Contractors, and Agents

We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your data and are required to use it solely as we direct, to provide our requested service.

4.4 With Savory Minds Affiliates

We may share your data within our corporate family of companies that are related by common ownership or control to enable or support us in providing the Services.

4.5 For Analytics and Data Enrichment

As part of our use of third-party analytics tools like Google Analytics, Hotjar, and Intercom, we share certain contact information, Account Data, System Data, Usage Data (as detailed in Section 1), or de-identified data as needed. De-identified data means data where we have removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match data with publicly available database information (including contact and social information from other sources). This helps us better understand how you use our Services and helps us grow our business.

4.6 To Power Social Media Features

The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.

4.7 To Administer Promotions and Surveys

We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.

4.8 For Advertising

If we decide to offer advertising in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographics and preferences among our users. We may also allow advertisers to collect System Data through Data Collection Tools to show tailored ads to you, including to help measure the effectiveness of ads and report on them. This data may include things like your approximate location, browser language, device, and browsing activity on Savory Minds. Advertisers may also share data they collect about you with us. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page.

Please note that if you opt out of interest-based ads, you will still see ads, but they won’t be as relevant to you.

4.9 For Security and Legal Compliance

We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:

Permitted or required by law;
Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues;
Reasonably necessary to protect against imminent harm to the rights, property, or safety of Savory Minds, our users, employees, members of the public, or our Services;
We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.

4.10 During a Change in Control

If Savory Minds undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).

4.11 After Aggregation/De-identification

We can disclose or use aggregate or de-identified data for any purpose.

4.12 With Your Permission

With your consent, we may share data with third parties outside the scope of this Privacy Policy.

5. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

Savory Minds takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, no system can be 100% secure, so we cannot guarantee that communications between you and Savory Minds, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact support with any concerns.

6. Your Rights

You have certain rights around the use of your data, including the ability to opt-out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account within our Services, and you can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared. You can manage Flash cookies by clicking here. To learn more about how to opt out of interest-based advertising from participating ad networks, visit the websites of the Network Advertising Initiative and the Digital Advertising Alliance. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
To opt out of allowing Google Analytics, Hotjar, and Intercom to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out, and Intercom Opt-Out.

6.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that Savory Minds collects and maintains as follows:

To update data you provide directly, log into your account and update your account at any time.
To terminate your account, please contact us. Please note that even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) incorporated into other users’ content, comments, postings, submissions, including without limitation group projects; (b) copied, stored, or disseminated by other users; (c) shared or disseminated by you or others such as in a Public Posting; or (d) posted on a third party platform. Even after your account is terminated, we retain your data as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.

6.3 Your Data Rights

Depending on the laws of your country, you may have the right to access, correct, update, or delete your personal data. To submit a request for your personal data that we have collected, stored, and processed, please contact us at [email address or other contact information]. We will respond to your request in accordance with applicable law.

6.4 Parents’ Rights

If you are a parent or guardian of a child under the age of 13 (or under the applicable age limit in your country), and you believe your child has provided us with personal data without your consent, please contact us. We will take steps to delete the data as soon as possible.

7. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or other mechanisms required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.

7.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to this Privacy Policy, we will notify you via email, through a notification posted on the Services, or as otherwise required by applicable law. We will also include a summary of the key changes. Unless otherwise stated, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

7.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in Savory Minds' Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

7.3 Contact Us

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our info team at [info@savoryminds.com]

This Privacy Policy is effective as of [31/07/2024].